WSET Policy 1

Terms and Conditions of Enrolment, Payments, Cancellations and Refunds

Bookings: All bookings are binding once submitted to Oslo Wine School either via our website or email kurs@oslowineschool.no  Once your booking has been received, you will receive a confirmation email.  Course payments must be paid in full prior to the payment deadline. The deadline for course bookings and course payments is usually 6 to 12 weeks prior to the course depending on the level of WSET course.

Payments: Payments can be made by Vipps or by bank transfer to DNB account number 1506.10.78735 Oslo Wine School AS.

Cancellations & refunds:  After the individual course payment deadline, all cancellations regardless of cause will be subject to pay an administration fee, the costs of materials, and any additional costs related to exam registration and will receive a limited refund.   Cancellations less than 14 days prior to the course start date are subject to pay course fees in full with no refund and without any exceptions. Any cancellations must be sent in writing to jhuseby@oslowineschool.no

Oslo Wine School reserves the right to cancel or change any planned course days in the event of insufficient participants.  Under such circumstances students who have already paid their course fees in advance of the payment deadline will receive a full-refund or the option to participate on new course dates.

Allergies and medical conditions: If you suffer from any allergies (incl. nut allergies) or medical conditions that may affect your participation in our courses or examinations, this must be indicated on the booking form so we can accommodate any special requirements you may have.

Participating in our courses and tastings: Please refrain from wearing any strong-smelling perfume, aftershave, body creams or deodorants when participating on courses as this can affect the sensory experience of the wines for fellow course participants.  It is prohibited to remove any sample bottles of wine from the course venue following the course.  Our courses are educational therefore the use of spittoons during tastings is requirement. Any course participants who are deemed to be intoxicated and/or disruptive will be removed from the course premises.

Exam Registration: Each specific exam has its own registration deadline set by Oslo Wine School.  After exam registration is received from students, and the registration deadline has passed, the exam registrations are sent to WSET London.  It is not possible for students to register for an exam beyond the registration deadline, and all students will be offered an alternative date.

Exam Cancellation: Students can cancel their exam registration up until the exam registration deadline set by each exam.  After this date, students who cancel their exam or fail to attend their exam will still be charged the full exam fee.

Exam re-takes or new exam dates: Students who do not attend their exam will be given a new opportunity to take the exam at a future date.  Failure to attend an exam does not affect your future exam grade. Exam prices can be viewed here

Responsible Drinking: we strongly encourage all our course participants to adopt responsible drinking.  More information is available in Norwegian from HelseNorge (https://helsenorge.no/rus-og-avhengighet/alkohol) or Drink Aware (www.drinkaware.co.uk) in English

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